Assistant Operations Manager

Assistant Operations Manager


Supervisor: Operations Manager

Supervises: Loaders, Pickers, QC, Drivers, Admin.

Company Description

Cheetah Technologies, Inc. is re-inventing the B2B marketplace for small business supplies. We have a strong presence in the Foodservice industry, and are rapidly expanding additional segments including offices, bodegas, and other small business. We connect local vendors with local buyers, significantly reducing costs for our customers and increasing market penetration for our suppliers. We are headquartered in the San Francisco Bay Area and have multiple operations on the West Coast. 2018 will be a year of rapid expansion as we add new geographic markets and vendors while also improving our technology stack. If you are looking for a fast-paced work environment where you can disrupt an inefficient market, provide best-in-class service, and be part of a fast-growing team, we look forward to talking to you.

General Job Description

Assist the Operations Manager in running day to day operations at our San Francisco Hub. Your job will be to assist the operations manager in executing daily picking and delivery operations. The job is fast pace, deadline driven, exciting, and complex. You must be willing to get your hands dirty and enjoy solving problems.

  1. Assist the Operations Manager with managing a team of 35 shoppers / drivers:
    • Assign daily shopping & delivery duties
    • Motivate and inspire our team to excellence
    • Engage in conflict resolution
  2. Manage Trucking Fleet:
    • Act as the main point of contact with our Vehicle Leasing Company
    • Track Maintenance Schedule / Swap Outs
    • Ensure Vehicles are in good operating condition
  3. Quality Assurance:
    • Review orders for accuracy
    • Ensure products picked meets our quality standards
  4. Invoicing:
    • Ensure orders are shopped, reviewed for quality, and checked out in the correct sequence
    • Assist Invoicing at registers
    • Work with customer service to ensure credit and damages are properly recorded
  5. Manage Saturday Operations
    • Act as the Operations Manager for Weekend Operations
  6. Pick, Load, Deliver (if necessary)

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