Head of Growth

Head of Growth

Administration

Company Description

Cheetah Technologies, Inc. is re-inventing the B2B marketplace for small business supplies. We have a strong presence in the Foodservice industry, and are rapidly expanding additional segments including offices, bodegas, and other small business. We connect local vendors with local buyers, significantly reducing costs for our customers and increasing market penetration for our suppliers. We are headquartered in the San Francisco Bay Area and have multiple operations on the West Coast. 2018 will be a year of rapid expansion as we add new geographic markets and vendors while also improving our technology stack. If you are looking for a fast-paced work environment where you can disrupt an inefficient market, provide best-in-class service, and be part of a fast-growing team, we look forward to talking to you.

General Job Description

The Head of Growth at Restaurant Cheetah (RC) oversees the entire customer experience for Restaurant Cheetah, including acquisition, onboarding, upselling, and retention. The Head of Growth is a cross functional position that operates at the intersection of marketing and product development with the primary goal of optimizing the revenue funnel. Restaurant Cheetah is a fast-growing company, so the Head of Growth has to be comfortable with quickly collecting and analyzing data, developing strategies and tactics, executing those tactics, and refining them to optimize growth.

Major Duties and Responsibilities
  • Investigate customer behaviors and needs
  • Leverage data to develop key insights
  • Define the company’s growth strategy
  • Develop tactics to execute the company’s growth strategy
  • Develop testing methodologies to quickly vet the success / failure of the tactics
  • Collaborate with Sales, Marketing, Development, Operations, and Customer Support leadership to execute initiatives
  • Determine and track KPI’s associated with growth initiatives
  • Collaborate with executive team to define direction of the companyAt scale, supervise multidisciplinary team
  • At scale, supervise multidisciplinary team
Minor Duties and Responsibilities
  • As needed, manage early operations associated with growth tactics
  • Provide feedback and coaching to staff and other team members
Qualifications for the Job
  • BA/BS
  • MBA preferred
  • 5+ years in strategy, marketing, or growth role (internal or external)
  • 5+ years in people and project management
  • Experience in a fast-paced start-up
  • Experience in B2B Marketing / Sales
  • Experience working with a technology driven “real world” service offering
Key Competencies
  • Adeptness at building new marketing strategies / tactics from scratch and acting as a catalyst for change
  • Strong data analytics and skill in associated programs (excel, google sheets, etc.)
  • Exceptional interpersonal skills with ability to quickly gain trust of new parties
  • Proven track record in project management and prioritization
  • Ability to manage large / cross functional teams
Other Competencies
  • Technology product management experience a plus
Other
  • Willingness to Travel

Email your resume to hr@restaurantcheetah.com

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